Halo requires a 2.4 GHz Wi-Fi network to operate – if your router is dual broadcasting in both 2.4GHz and 5GHz bands, you can try modifying your router settings to use 2.4GHz only. Note: Numerous variables can have a negative effect on Wi-Fi connection strength, making it difficult to pinpoint a single source of reduced performance. If your Halo lock is having Wi-Fi connectivity issues, try the below troubleshooting tips. How can I troubleshoot the Wi-Fi connection of my Halo smart lock? You have successfully re-keyed your lock. Rotate the key 90 degrees counter-clockwise, back to the starting position. Pull the key to make sure it will NOT come out in this position. Then rotate they key 180 degrees clockwise. Without pushing or pulling the key, rotate it 180 degrees counter-clockwise. The edge of the key touches the indent in the cylinder face. Insert the new key you wish to use with the lock. You may feel the tool click inside the lock. Insert the SmartKey tool fully and firmly into the SmartKey hole. Insert the key that currently operates your lock. If you have a knob or lever, make sure it is in the locked position.Įnsure your door cannot close on its own, or that you have another way to enter you home. If you have a deadbolt, make sure it is in the locked potion. Make sure you lock is installed on your door and that your door is all the way open. How to re-key your SmartKey Security™ locks?
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